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You have failed the test? No problem! You'll get your money back.

Money back guarantee

Using Fü will help you to prepare yourself for the theory exam in a very efficient way, in order to pass the exam at the first attempt. But if you were too nervous and made some thoughtless errors you still can choose to get your money back. Sounds fair? Well, it is!

Guarantee conditions

We will refund you the money you have paid us for using the system, if all the following conditions are met.

Optionally, you can use Fü for free until you pass the theory exam successfully. In that case, we will not refund you any payments to us.

Conditions of entitlement to guarantee claims

  1. You have prepared yourself for the theory test with Fü for the first time and your statistics within the portal are in the green zone.
  2. You have failed the official theory test within the last 14 days when claiming this warranty.
  3. You have not yet taken advantage of the money back guarantee.
  4. Payments can only be made in a cashless manner.

What exactly is to be done?

Send us the following complete data by fax (0 73 61 - 82 92 47 19) or email to

  1. Copy of the result certificate of the theory exam (will be handed out to you after the exam)
  2. Your banking account details (account holder, IBAN, BIC, name of the bank) / your PayPal recipient data
  3. Your username at Fü

Any questions?

If you have further questions about the money back guarantee or about Fü, please don't hesitate to contact us via email to